![]() ![]() ![]() “We really appreciate all that you do and are really happy to see that you have been recognized on a national level for what you’ve put into making our 911 Center so efficient and effective in serving our community.”Ĭounty Councilman Kevin Madden also praised the achievement. “Thank you for the work that went into this,” County Council Chair Dr. Batey, APCO president, said that the Delaware County curriculum had been evaluated to make certain it provided trainees with both the required content and focuses on the demonstration of decision and psychomotor skills cited within the standard.Īfter the emergency services staff received a round of applause, council members offered their congratulations. The county department was honored in Nashville, Tenn. He continued, “This award demonstrates the commitment to provide our residents with extraordinarily well-trained telecommunicators and exceptional services that not only meet but exceed the national standard.” “This project took over 15 months to be completed and would not have been completed without their diligence,” he said, adding that it took countless hours of classroom and training time to meet the standards. In addition to Mignogna, Boyce credited Training Officers Samantha Cox and William McNeill for their work. “Through the hard work of our training team, and our 911 team, we began the long journey of creating programs and certification programs which has brought our (Public Safety Answering Point) up to the national standard level.” “This process began roughly five years ago when we identified that certain procedures, protocols, trainings and certifications were not up to the national standard,” he wrote. ![]() “It can only benefit the members of the first responder community and the citizens of Delaware County.”īoyce wrote a letter to council notifying them of the distinction. “It was really hard and arduous,” he said. “An informed citizenry definitely improves public safety.”Īll Delaware County residents, businesses and organizations are encouraged to register.Describing the process as painstaking, Mignogna said those who rely on the emergency services staff can be confident that they are among the most highly trained staff available in the United States. “The success of DelcoAlert is made possible when the majority of our residents take advantage of it,” Boyce said. Subscribers can opt in and opt out at any time for the types of alerts they want to receive. In a mass emergency, we want to reach our residents as quickly and reliably as possible.” “The County is committed to ensuring public safety and the most effective emergency response possible. ![]() “The way people receive information is constantly changing and evolving,” Boyce said. Municipalities and school districts can also use the DelcoAlert system. “People get warnings, road closures, missing person reports and other critical information.” This type of alert that pops up on your phone, email or tablet is extremely helpful during a severe storm we just endured in Delaware County,” Boyce said. “We really encourage residents and businesses to take advantage of this emergency system. We have the ability to instantly contact thousands of our residents when minutes and even seconds matter.” “Delco Alert is a mass notification system that will alert our residents before, during and after a major emergency. “The safety of our residents is a top priority” said Delaware County Director of Emergency Services Tim Boyce. People can enroll in Delaware County’s DelcoAlert system in addition to the systems of other counties. The Delco Alert system allows users to set up multiple devices in a preferred order of delivery that stops when the user acknowledges receipt.ĭelaware County is one of five suburban counties using the Everbridge notification system, funded through Homeland Security. MORE ABOUT THE DELCO ALERT EMERGENCY NOTIFICATION SYSTEM ![]()
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